Vtuvia Customer Service: In-Depth Review {2023]

It’s 2023 and life is not cheap. With rising gas prices and $12 loaves of bread, finding ways to cut living costs is crucial in order to survive another year. Ebikes are a clever way to reducing vehicle expenses, helping in make the world greener while saving you money. Vtuvia Customer Service

Vtuvia Customer Service

Yet here is thing: more than half of the e-bike companies out there charge an arm and a leg on their products. That is the reason as I landed on VTUVIA’s website & browsed at their lineup, I was impressed.

Not simply does they offer reasonably priced e-bikes, but designs are also high-quality, stylish, as well as boasting superb customer feedback. Founded back in 2018 by Lee, VTUVIA seeks to develop trustworthy, all-terrain ebikes which will not be expensive.

Is this brand truly all that it is claimed to be? Browse through our VTUVIA Ebike review in order to discover. I’ve filled it full of info regarding their top sellers, together with customer ratings, answers to FAQs, as well as more. Let’s get moving. The highlights come up first.


  • Comfortable, intelligent ebikes for any road
  • For all levels of riders
  • Up to 48 miles of range
  • 28mph top speed
  • 6061 aluminum alloy frame & fat tires
  • Free US shipping
  • Two-year frame warranty


VTUVIA Ebike Review

The brand makes a number of various electric bikes, but all of them have fat tires, bright LED digital displays, and can accommodate as much as 330lbs.

I’ll cover the details about VTUVIA’s most popular e-bike initially, however don’t fret, I’ll cover three other from their best-sellers in the VTUVIA Ebike review too.


VTUVIA SF20 Step-Thru Folding Fat Tire E-Bike Review


Looking for an electric bike with it all? VTUVIA’s SF20 Step-Thru Collapsible Wide Tire E-Bike ticks a lot of boxes for the modern rider. Regardless of whether you are searching for a regular bike or perhaps a weekend warrior, this fat tire electric bike has much to offer.

Got limited space at your house or even workplace? You will adore the collapsible design, & genuinely, everything about the bike is customizable.

Starting with the color (there are 7 options) to the seat, on the road, its intelligent pedal assist is going to match your level of output, maintaining you at a steady speed as high as 28 miles per hour.

You’ll ride as far as 48 miles on a single charge on your SF20 (38 in electric mode, 48 miles pedal assist), and once you’re done, unhook its battery & it’ll recharge within 5-6 hours. Everything regarding the bike radiates convenience, and that’s something many customers, including myself adore .

The half-twist accelerator resembles how you would operate a motorcycle, and its step-through design ensures it’s easy to to get on and off.

Equipped with 20-inch 4.0 fat tires as well as a front suspension fork, rocks, cracks, & slippery surfaces are no longer a big deal. Go ahead to venture in the rain or through muddy paths, your SF20 can handle it.

As for handling, the model comes with a rear rack for take a load off, which means you can use it for activities like shopping trips and outings at the park. This SF20 proves to be a versatile solid e-bike, perfect both for newcomers and experienced riders. Acquire yours for $1,499.

What customers say:

“My wife and I enjoy our electric bikes, we have clocked more than 200 miles on them in the first 12 months & are excited for our next trip. They fold up nicely & fit in our vehicle and accompany us on every adventure. The SF20 proves to be an ideal choice for senior cyclists…crushing beach rides in California’s central coast.” – Sarah & George, vtuviaebikes.com



VTUVIA SN100 26 Inch Hunting Fat Tire E-Bike Review 


Both you and the SN100 26 Inch Outdoor Fat Tire E-Bike have something in common: you both enjoy hunting.

Designed for the trek, the quiet e-bike uses a thumb-operated throttle for its speed & is designed to efficiently tackle all types of terrain. From its 26-inch wheels that work throughout muddy terrain to 48 miles of range, no matter where the day leads you, the ebike can keep up.

However, because the SN100 comes in camo does not imply it is exclusively for hunters. While it is able to get you to and from the bush, the different color options are equipped with MOZO shock-absorbing system as well, helping riders easily breeze through rough slopes-or uneven city streets.

Where you ride your SN100 is up to you, however you can acquire any style for 1,699 (originally $1,799).

What customers say:

“Incredible e-bike! Covering more than 4,000 acres of land to cover, the SN100 offers a silent and seamless journey through the wilderness, enabling riders to see a lot more animals! Ample power & battery life for the entire day!”- a satisfied customer, on the VTUVIA website



VTUVIA SJ26 26 Inch Cruiser Electric Fat Tire Bike Review 


I’m IN LOVE with the appearance of the VTUVIA SJ26 26 Inch Cruiser Wide Tire Bike. It is extremely sporty with yellow and black or orange and black color options. Reaching speeds of 28mph, it offers up to 48 miles of range & charges back up within 5-6 hours.

The model’s wheels are bigger compared to other models in this VTUVIA E-bike review, measuring 26 inches which means they can handle even more challenging terrains.

Featuring a frame constructed from 6061 aluminum alloy, though the Ebike may be a go-getter, it’s never cumbersome & is fitted with five levels of intelligent pedal assist, three riding modes, & double mechanical braking system to make the journey smooth and secure.

Whether you’re riding to the park to a beach, set your ride up for success with VTUVIA’s SJ26 for 1,549 dollars (originally $1,649).

What customers say:

“Riding bikes for sixty years, and at this point in my life, it’s a blessing because I get to exercise as well as not overexerting myself getting where I’m going and back. A week into owning it and I am completely sold, planning to add extra features onto it and plan my next acquisition for an upgraded model. The best bang for the buck & extremely pleased by its performance.” – Russel, a happy customer, on the VTUVIA website



VTUVIA SX20 Step-Thru Folding Fat Tire E-Bike Review 


With super thick 60-TPI wheels, VTUVIA’s SX20 Step-Thru Folding Fat tire E-Bike will be your ride through tough terrains, wet roads, and even sand. Its 750-watt motor capacity ranges through seven gears, giving you a range of 52 miles at of 15.5mph.

Since it’s a step-through model, it’s an ideal option for seniors and anyone with limited mobility, and supports up to 330lbs.

Mount the bike & use the half-twist accelerator to get going. When you slow down your speed, the SX20 automatically kick in intelligent pedal assist. Finished on your trip? Pop off its removable LG-brand battery, and it can recharge in 5-6 hours.

Equipped with safety features such as dual disc brakes for easy stopping, the suspension system works to maintain your ride smooth & reduces bumps. Oh, and did I mention it folds for easy storage?

You can get the good-looking, practical e-bike in red or silver for $1,799 (discounted from 1,899 dollars).

What customers say:

“The VTUVIA SX20 step through is portable & fashionable. I can store my bike inside the trunk of my car and take it everywhere I go. The e-bike is not only also very high quality. It can hold a charge for an entire day depending on how often you use its pedal-assist feature, and it can even tackle off-road excursions.” – John M., vtuviaebike.com



Who Is VTUVIA For?

This brand states its e-bikes were designed for “riders that are really willing in discovering their own unique abilities.” It’s an awesome concept I can get behind.

Since e-bikes allow riders in adjust their degree of assistance, VTUVIA aims to be focused on matching yourself where you are and tackling new challenges which make sense for your unique degree in physical fitness and interests.

VTUVIA’s reasonably priced e-bikes are crafted to cater to daily use, adventures, & hunting expeditions, allowing adults of all levels of fitness and price ranges to find an amazing e-bike. Now, you’ve learned from me, coming up this VTUVIA review, you’ll explore precisely how customers feel.



VTUVIA Reviews: What Do Customers Think?

Since no review of VTUVIA Ebikes would feel complete without customer feedback, I’ve gathered a variety of it to share with you all in this review.

Thankfully, VTUVIA is quite popular, and finding ratings & comments proved to be fairly easy. Let’s go through some key points of the reviews I discovered, starting with ratings from their website:

  • SF20 Step-Thru Folding Fat Tire E-Bike: 4.9/5 stars, 129 reviews
  • SN100 26 Inch Hunting Fat Tire E-Bike: 4.9/5 stars, 76 reviews
  • SJ26 26 Inch Cruiser Electric Fat Tire Bike: 5/5 stars, 34 reviews
  • SX20 Step-Thru Folding Fat Tire E-Bike: 5/5 stars, 1 review

Given that the SF20 represents VTUVIA’s top popular e-bike, I’ve dove deep into their reviews to discover what shoppers enjoy so much regarding it. One VTUVIA brand E-bike testimonial read:

“I enjoy the fact that it really has lots of energy when needed. I like a powerful bicycle, however not very effective that it would become hard to handle or maneuver. I appreciate that I can continue to pedal as well as sweat so long as I wish to and utilize its power when I need to take a breath and also take a break or perhaps when moving a high hill! I am fifty-seven as well as much more of a beginner / advanced beginner cyclist.”

From comments such as this, it is simple to understand the reason riders adore this brand so much. The e-bikes are an ideal balance between power and functionality, allowing riders ride when they desire and rest whenever you don’t.

The next VTUVIA Ebike evaluation we’ll explore originates from MTNWeekly.com (1). A team member of their team experimented with their SN100. Here’s exactly what they had to say in their conclusion:

“With its own transporting capacity, ability to add a rear rack and tow behind a trailer, a hunter or packer could bring a lot of equipment in and out the field on this VTUVIA Electric Mountain Bicycle. The fat tires and shock absorption lessened a significant amount regarding bumps and declines on the trail.”

The SN100 functions as an “hunting-themed bicycle”, and in the sounds from the previous VTUVIA Ebike review, it really is able to handle whatever you actually throw in it. Nonetheless just to be sure, let’s look into one more source.

Now I checked out Amazon.com in which the SF20 was granted 4.2/5 stars based on sixty international ratings. Here’s the rating breakdown:

  • 5 stars: 62%
  • 4 stars: 19%
  • 3 stars: 4%
  • 2 stars: 5%
  • 1 star: 10%

“We’ve acquired numerous E-bicycles through the years and that one must be the best out from the group. To begin with, the look and experience of this bike is spot on. It looks killer. My partner receives an enormous amount associated with compliments while using this,” wrote one particular client in their VTUVIA Electric bike evaluation.

I have to admit which I like the look of the SF20 E-bike a lot too. It is sporty yet not intensive so as to scare away beginners. In general, I found a few truly fantastic comments regarding VTUVIA and it can make the following section truly simple.



Is VTUVIA Legit?

Nothing I discovered in the course of this VTUVIA E-bike evaluation would certainly cause me to believe or else. Simply no concerns to report here.


Is VTUVIA Worth It?

VTUVIA Electric bikes has a few truly impressive comments. Their own electric bikes are usually cost-effective, trustworthy, as well as strong, and also I appreciate that they feature a range of models.

That isn’t to mention they look awesome too. Taking everything into account, in case you’re seeking a solid, budget-friendly e-bike, this company is definitely a fantastic selection.


Where To Buy VTUVIA 

Prepared in order to cruise? Visit VituviaEbike.com to look.



FAQ Vtuvia Customer Service

Who owns VTUVIA?

VTUVIA Electric bikes had been established within 2018 by Bobo Lee. Mr. Lee is the brand’s existing Chief Executive Officer.

Will my VTUVIA ebike arrive assembled?

Your VTUVIA Electric bike is going to arrive 85% assembled. Anything which has to have assembly is easy to complete and your request will consist of resources and also the web link in order to an assembly line online video. In case you really need any more support, get in touch with customer support.

What is VTUVIA’s Shipping Policy?

VTUVIA E-bikes transports free of charge within the actual mainland U.S.. Canadian-based customers could order the particular VTUVIA SF20 E-bike and the actual VTUVIA SJ26 E-bike. Shipping is actually included within their particular rates. No additional goods tend to be at present obtainable pertaining to shipment in order to Canada and america.

Requests can be delivered within 1-3 business times following productive fee, and also you need to allow with regard to 3-8 company times as a whole regarding your request to arrive.

What is VTUVIA’s Returns Policy?

In the event that you’ll need to give back the electric bike to VTUVIA, it is possible to. Be sure you really adhere to these types of a couple of principles:

  1. You start the particular returns process within just 30 days and nights from the time of buy.
  2. The particular e-bike is actually inside brand new condition.

Return shipping and delivery charges tend to be your own obligation. VTUVIA simply provides an swap should your own e-bike is broken or even defective. In order to start a come back or even swap, send an email to vtuviaebike@gmail.com and they will provide a return address.

What is VTUVIA’s warranty?

VTUVIA offers a two-year protection on all of their ebikes. As soon as you purchase yours, the protection is automatically registered and is exclusively valid for the original buyer.


How To Contact VTUVIA

You’ve reached the finish for this VTUVIA evaluation and if you yet have questions, don’t hesitate to contact with the company to get them resolved.

The optimal way to contact is to contact customer service. Vtuvia Customer Service

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