Vtuvia Customer Service: In-Depth Review {2023]

Vtuvia Customer Service

While I rode along the countryside on a lovely summertime day, I couldn’t see how numerous electric bikes passed me by. From smooth road bicycles to strong mountain bicycles, it looked that nearly everyone has embraced this green and convenient mode of transportation. Vtuvia Customer Service


Fascinated by their popularity, I opted to try out an e-bike personally – namely the . The Vtuvia SN100 is an electric bike designed for metropolitan commuters who want a dependable and reasonably priced means to get around the city with no exerting too much effort. With its light aluminum frame, 750-watt motor, and 7-speed Shimano transmission system, this bike pledges to turn your daily ride a breeze.

But, does it fulfill those claims? Within this piece, we’re going to delve deeper into the SN100 and find out whether it is meriting investing in.  


The Vtuvia sn100 can be described as a fat-tire electric bike designed with functionality and convenience as priorities. This e-bike differentiates itself among its rivals due to its versatile modes of riding, which cater for distinct levels of expertise, irrespective of if a person may be an experienced biker or new to it.

The three separate modes available with the SN100 feature pedal-assist mode, electric mode, and manual mode.

The removable power source featured in this bike adds an additional degree of convenience for users, since this means they can effortlessly take the battery when charging, instead of needing to haul the entire bicycle inside the residences. Moreover, the power source offers outstanding power ratings and could go on up to 50 miles prior to charging becomes necessary.

Ruggedness continues to be always a key factor when buying any transportation device, and the vtuvia sn100 doesn’t disappoint in that aspect. The aluminium alloy structure utilized for creating the bike guarantees that is sturdy sufficient for resist rigorous usage, at the same time still keeping an over-all lightweight appearance. Thanks to this characteristic, users don’t need be concerned about the bikes getting damaged even after prolonged use in difficult situations.

Overall, the SN100 offers outstanding bang for your buck by mixing top-quality components with innovative characteristics including various riding modes and a removable battery system. Its sturdiness makes the bike ideal for those who are seeking long-lasting rather than short-term fixes.

Concerning the build quality, there’re only a few e-bikes now in the market who could rival what SN100 brings to offer.



Durability & Build Quality


Next, let’s have a look at the overall durability and build quality of the Vtuvia SN100.

Ease Of Assembly

In terms of the sturdiness and quality of e-bikes, one model which excels would be the Vtuvia SN100. This electric bike sports an aluminum alloy frame which ensures durability whilst preserving its overall weight manageable. Furthermore, featuring a detachable battery, riders can easily change batteries during prolonged journeys as well as swift replacements.

Constructing an electric bike from scratch might look daunting, yet consumers that acquired the Vtuvia SN100 enthuse about just how easy it was to put together. The parcel includes all needed tools, and numerous parts have been already assembled on receipt.

Straightforward guidelines further make assembly a breeze. individuals without technical knowledge could put together this e-bike within under 30 minutes.

The convenience goes past simply assembling the Vtuvia SN100 together, since their service has been excellent. In case of concerns or even questions regarding the e-bike’s performance or pieces, consumers have actually praised the company’s reactiveness along with readiness to assist their customers quickly.

Furthermore, superb client care offers assurance by knowing any likely troubles will be promptly tackled quickly by professionals.

Durability Testing

Transitioning from the construction and support of Vtuvia SN100, it’s equally crucial to talk about its durability.

This e-mountain bike comes with an aluminium alloy frame known for its sturdiness and low-weight properties which make it suitable for rough terrain. The frame is able to withstand harsh environments & shocks, ensuring a long-lasting product.

Moreover, Vtuvia SN100 comes with hydraulic disc brakes that provide reliable stopping power even on wet and muddy conditions. These types of disc brakes prove to be more long-lasting than conventional rim brakes, given that these need less maintenance over their lifetime. By having these qualities , owners can have confidence knowing their e-bike will tackle rough terrain without sacrificing well-being.

To additionally test the Vtuvia ebike’s sturdiness, battery life should considered. After all, power sources have a crucial part in electric bikes’ functionality & total longevity. Fortunately, the model has positive feedback regarding its battery life. Riders noted being capable of cover up to 50 miles per charge in assisted mode across flat terrain prior to requiring a refill. Nevertheless, true mileage might vary depending upon factors like user mass & weather situations.

Lastly, durability evaluation ought to incorporate actual situations in order to figure out just how well an electric bike performs under different circumstances.

Numerous web-based testimonials confirm that the SN100 fared exceptionally in the course of lengthy rides as well as uneven trails without issues. Some users have been using their e-bikes over months without encountering substantial degradation.


Performance (Speed & Acceleration)

Speed ratings of the SN100 are generally deemed as among the best in the industry. It boasts with a maximal velocity of 28 miles per hour & is able to reach 0 to 18 miles per hour within just 3.2 seconds.

Speeding up abilities is additionally boosted through the motor’s torque vectoring capability, which helps keep traction during gaining speed.

In conclusion, the SN100 proves to be a fantastic choice for those in search of fast, powerful, and reliable functionality.

Speed Ratings

The VTuvia SN100 is a adaptable electric bike that has been engineered to provide a remarkable riding experience across diverse terrains. One of the most important components of any electric bike lies in its speed ratings, and this aspect easier users to reach informed decisions while picking their optimal ride.

The SN100 provides remarkable capabilities, that are unquestionably one of its main strengths. The fat tires equipped on the VTuvia SN100 ensure superb traction over uneven terrain, allowing riders the ability to maintain control even at top velocities.

Powered with a 750 watts motor, this electric bike can achieve top speeds of 28 miles per hour, rendering ideal for city rides or nature adventures. Its mighty engine also ensures steady acceleration even in demanding conditions such as steep slopes.

When it comes to riding on different terrains, the VTuvia SN100 tackles every sorts with ease . Featuring a maximal velocity up to 28 miles per hour coupled with durable fat tires, riders are able to confidently tackle diverse landscapes knowing they have the strength & control supporting them.

Additionally, the VTuvia SN100’s multiple riding modes enable cyclists the ability to customize the experience based to the degree of expertise as well as current terrain. No matter if one is a seasoned rider or beginning, the VTuvia SN100 supplies options which cater to all.

Acceleration Performance

Proceeding with another performance aspect for the VTuvia SN100 in this review, our focus will now concentrate to its acceleration abilities. Equipped by strong 750W engine and thick tires, the e-bike is able to easily speed up from zero reaching its top velocity.

Riders can experience continuous acceleration while taking on sharp slopes and uneven terrain. The VTuvia SN100’s capability to keeping steady acceleration remains exceptionally noteworthy given that it can attain up to 28 miles per hour top velocity.

Such feature makes it perfect both for urban commutes since cyclists are able to quickly travel in crowded roads while keeping up in traffic flow.

Additionally, enthusiasts may savor thrilling adventures being concerned about their bike losing momentum on tough slopes.

One more significant element related to VTuvia SN100’s speeding up capability lies in the way effectively the e-bike utilizes power. With only a single charge, users can cover long distances prior to required to recharge.

The mix of its efficient motor together with sophisticated energy management technology guarantees riders have abundant energy at every instance.

Moreover, its power-saving features allow prolonged riding time for each single charge – making the VTuvia SN100 a fantastic selection for people who want a combination of velocity along with longevity from their electric bikes.



Range & Battery


Now let’s have a look at the range and battery of the SN100 in a little more detail.


The range for an e-bike is an essential element which defines the whole cycling experience. For riders who desire long-range riding, the SN100 turns out as an excellent choice with the efficient motor & strong motor.

Its waterproof battery is removable & equipped by high-quality cells, ensuring reliability and reliability on long rides. Featuring a 48-volt 14-amp-hour capacity, this electric bike is able to travel up to 60 miles with a single battery charge. The removeable battery provides ease for users as can easily replace the battery out when necessary and recharge it independently needing for carry their e-bike near an outlet.

Furthermore, the SN100’s 500 watts motor provides enough power to tackle uphill climbs, rendering it fit to handle off-road adventures. This performance makes this e-bike versatile enough to serve different types of terrain all the while preserving its excellent performance.

Its reliable battery life combined with its robust motor allows riders to explore new destinations without worrying about running out of juice in the middle of their journey. Furthermore, users can customize their ride by choosing from various pedal-assist modes available on this e-bike.

Its reliable battery performance paired alongside its powerful sturdy engine allows riders explore fresh destinations being concerned about running out of juice midway through their trip. Moreover, riders can tailor the experience by picking from several assist modes provided on this electric bike.

Regardless of whether you’re traveling through town or discovering rough paths, the electric bike shall deliver a comfortable comfortable experience at every times.

Battery Life

Transitioning to the subject about battery life for this SN100 evaluation, it’s crucial to note that the electric bike’s Samsung Li-ion provides a substantial benefit.

With an 14Ah/48V capacity, riders can experience a truly astounding travel up to up to sixty miles on a single charge. This feature renders this e-bike optimal long-range cycling as well as discovering exciting locations fearing exhausting power in the middle.

Apart from its high-capacity battery, the electric bike also comes with different pedal-assist settings which riders can personalize according to their preference or surroundings. Such a feature lets users conserve battery power through varying the help level according to their needs conditions.

Moreover, cyclists get chance to conveniently exchange if required since it is detachable.

The SN100’s reliable lithium-ion battery life combined with adjustable as well as hydraulic disc brakes guarantees superior performance whilst remaining user-friendly.


Safety Features

What about safety features? Well, the Vtuvia SN100 has plenty of them too!


E-bikes have become more and more popular mode for transportation due to their eco-friendliness and practicality. A such e-bike which has certainly captured the attention of a lot of people would be SN100, noted for remarkable attributes and capabilities.

Our write-up focuses on addressing one essential element associated with this e-bike – the safety feature – . Vtuvia SN100 features suspension system, providing a smooth ride while traversing uneven surfaces.

The airbags made of superior aluminium alloy that boosts reliability keeping weight minimal. Additionally, they provide excellent impact absorption ability, making it for more accessible for to handle the e-bike under demanding situations.

Another significant element of Vtuvia SN100 would be its LCD screen screen that shows battery levels, speedometer readings, and various essential information.

By using this feature, riders can keep track of the cycling range with greater accuracy as well as ensure that they do not run out of juice in the course of lengthy trips.

Furthermore, e-bike’s brakes works seamlessly in conjunction with the display supply precise braking power during every instance.

Anti-Lock Brakes

Continuing on the subject of topic of safety features, an additional essential element you should take into account when acquiring e-bike involves brakes.

The Vtuvia SN100 features ABS () that deliver trustworthy as well as exact braking power during various weather conditions. This function avoids wheels locking in emergency stops, lowering the risk in accidents.

technology employed by the SN100 operates by detecting wheel speed using , adjusting brake pressure as needed. This guarantees that continue spinning during providing optimum braking power.

e-bike also is fitted with rear that add additional stopping force as an added safety.

brakes, the Vtuvia SN100 additionally has brushless motor that offers efficient in pedal-assist mode and . With a maximum weight capacity at , cyclists are able to enjoy comfortable riding positions with no being concerned about exceeding the limit of the e-bikes.

Combined, these features work together to assure secure and enjoyable rides despite of rough terrains or challenging weather conditions. If you prioritize your safety when selecting an electric bike, then the Vtuvia SN100 should absolutely be one of your choices.



Its affordability offered by the Vtuvia SN100 is remarkable. It offers a great option for cyclists looking for the advantages of pedal-assisted cycling without breaking a fortune.

One of the most notable aspects of this e-bike is its versatility. It comes with rear racks and baskets, allowing riders to conveniently carry groceries or other items on their rides. Additionally, it has two modes, electric mode and pedal mode, allowing riders to switch their assistance level based on their needs. This aspect makes the Vtuvia SN100 ideal for commuting or recreational rides in the city.

Another significant factor that adds to its appeal is its budget-friendly cost. Compared to other models available, the Vtuvia SN100 offers excellent worth for the cost. Riders can experience all the essential features of an e-bike without paying too much cash.



750w Hub Motor


The Value of the vtuvia sn100 electric bike is extraordinary in comparison to other bicycles out there. At an affordable cost, you receive a high-quality bike with various functions that justify every cent.

Among of these functions is the hub motor located at the rear, which ensures cycling seamless and effortless regardless of landscape. The Motor is located within the bike’s axle, rendering it more discreet than mid-drive systems while still supplying sufficient power for users.

The hub motor offers two settings: Electric Mode and Pedal Assist Mode. In E-Mode, you can glide effortlessly without pedaling at all, whereas PAS lets you conserve battery power by means of supporting your pedaling endeavors.

For those that require extra room for storage throughout their journey, the SN100 Vtuvia provides them taken care of with its rear racks. This feature supplies sufficient space to carry items or other items easily.


Thumb Throttle

The thumb throttle is an essential feature of the Vtuvia SN100 e-bike, as it allows riders to have full control over their speed and acceleration. This component is located on the handlebars and can be easily accessed with the thumb. It works by sending a signal to the motor when pressed, which then propels the bike forward.

One benefit of using the thumb throttle on the SN100 is that it provides effortless power assistance even in electric mode. Riders can choose between three levels of pedal assist or switch entirely into electric mode for a fully motorized ride. The thumb throttle adds another layer of convenience, making it easy to navigate through traffic or get up steep hills without breaking a sweat.

Another advantage of having a thumb throttle on this e-bike is its responsiveness. Thanks to its hub motor, the SN100 has instant torque and acceleration, allowing riders to take off quickly from a stop sign or red light. With the addition of the thumb throttle, this process becomes even more seamless since riders do not need to rely solely on pedaling to gain momentum.

Overall, incorporating a thumb throttle on an e-bike such as the Vtuvia SN100 enhances both its efficiency and ease-of-use. It enables riders to customize their experience while also providing them with greater control over their movements. In turn, these features make cycling more accessible for people who may struggle with traditional bicycles due to physical limitations or other factors.

With optimized handling and control via its thumb throttle, another factor that contributes heavily towards making riding an enjoyable experience lies in exceptional suspension systems that provide enhanced comfort during rides irrespective of terrain conditions – ranging from smooth roads to bumpy tracks alike.



The Suspension of the SN100 Vtuvia e-bike is a remarkable feature that adds to its overall performance.

The e-bike’s front suspension system incorporates a Suntour XCT suspension fork with 80mm travel, and the rear suspension boasts an modifiable air shock absorber. These components collaborate to supply a smooth ride on various types of terrain and contribute to minimizing rider exhaustion.

The SN100 Vtuvia also arrives fitted with a sturdy rear rack apt for carrying cargo or installing panniers. Cyclists can use this rear rack together with the electric mode, that enables them to cover longer distances without exerting excessive energy.

Moreover, the Shimano hydraulic disc brakes allow riders to halt safely and swiftly when needed, improving their confidence and grip over the e-bike.

One more important component of this electric bicycle is its cadence-sensing pedal assist technology, which detects pedaling rate and provides assistance accordingly. This function makes it more manageable for cyclists to maintain momentum even when ascending or against intense winds. Moreover, it helps save battery life by guaranteeing ideal use through efficient energy management.

In the next section, we will explore another crucial component of this bicycle – the headset. The headset is a essential component of the Vtuvia SN100, as it links the frame and the fork, allowing seamless control and balance.



The headset is responsible for connecting the front fork to the frame of the bike, enabling you to steer your front wheel seamlessly. The Vtuvia SN100 employs a standard 1-1/8 inch unthreaded headset that is simple to keep.

Among the crucial aspects of the SN100 Vtuvia is its smart pedal assist system. This function makes it more manageable to bike uphill or against strong headwinds by automatically tweaking power output depending on how hard you are pedaling.

Alternatively, you can use the e-mode where you do not have to cycle at all, or switch to manual mode which disables the engine and requires you to depend solely on your physical power.

The comfortable aluminum alloy frame used in the construction of this bike offers balance and longevity whilst remaining light enough for simple handling. Moreover, rear storage racks can be attached effortlessly onto this model supplying extra storage without compromising performance or including extra bulk.

Proceeding into the next section about drivetrain components, let’s have a deeper glimpse into how these parts work together to deliver seamless shifting and effective energy transmission.




As we continue in our SN100 Vtuvia review, it’s the moment to take a closer look into the e-bike’s drivetrain. The drivetrain is an vital part of any electric trail bike, as it determines how power is transmitted from the engine to the tires.

The VTUVia SN100 comes with Shimano assist gears that provide effortless and efficient gear shifting via its 21-speed system. The Shimano gears guarantee effortless uphill climbs and seamless acceleration on level ground.

This attribute renders the SN100 appropriate for all types of landscapes, whether you are traveling through rough paths or riding on urban streets. Furthermore, the gearing provide optimal speeds whilst keeping the least strain while cycling.

To grasp better how such ratios work practically, we shall examine this chart:


Gear Ratio Speed
1st 3:1 Low speed/High torque
2nd 2:1 Mid speed/Mid torque
3rd-7th 1:1 – 0.64:1 High speed/Low torque
8th-14th .61:1 – .38:1 Very high speed/Lower Torque
15th-21st .37:.22 Maximum Speed


As shown above, each gear ratio corresponds to a unique speed range and level of torque. Cyclists can utilize these gear ratios to adapt their cycling experience based on changing situations like wind resistance, slope, and surface type.


Overall Impression

This adaptable fat-tire e-bike has surely made a reputation for it in the industry with its exceptional specifications and distinctive features.

Among of the most remarkable aspects of the electric bike is its riding experience. The SN100 Vtuvia provides a smooth ride, particularly on uneven surfaces, thanks to its strong structure and shock-absorbing system that absorbs bumps effectively. Moreover, its powerful motor allows riders to effortlessly tackle inclines without breaking a perspiration.

Regarding adaptability, this fat tire e-bike is designed to cater various demands. Whether you’re seeking an effortless ride or an exciting offroad experience, the Vtuvia SN100 can manage both with ease. Its broad tyres offer superb grip and steadiness, while simultaneously enabling for comfortable rides over snowy surfaces, sand, or various challenging surfaces.

In conclusion, the Vtuvia SN100 review shows that it is an impressive electric bicycle that delivers superb performance in every areas – speed, riding comfort, power efficiency and durability. It is perfect for individuals looking for a top-quality electric bike that can cater to every one of their cycling needs at once – traveling throughout the city or discovering fresh trails far outside urban boundaries.

As seen through our analysis above concerning this exemplary e-bike’s specs and riding abilities; we can deduce that anyone seeking an extraordinary fat-tire e-bike ought to take into account buying Vtuvia SN100 as it unlikely to disappoint them in every aspect one might need of a an electric bicycle. Vtuvia Customer Service